Privacy Policy
D’lite – Lighting Solutions
D’lite respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
1. Who We Are
D’lite is the data controller responsible for your personal data under the General Data Protection Regulation (GDPR).
2. Personal Data We Collect
We may collect and process the following personal data:
Name and surname
Billing and shipping address
Email address and phone number
Payment information (processed securely by third-party payment providers)
Order history and purchase details
IP address, browser type, and device information
Website usage data via cookies and analytics tools
3. How We Use Your Data
We use your personal data to:
Process and deliver your orders
Communicate with you about your purchases
Provide customer support
Improve our website and services
Comply with legal and accounting obligations
Send marketing communications (only if you have given consent)
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
Performance of a contract (order processing and delivery)
Your consent (marketing communications, cookies)
Legal obligations (tax and accounting laws)
Legitimate interests (website improvement, fraud prevention)
5. Sharing Your Data
We only share your data with trusted third parties when necessary, including:
Payment service providers
Shipping and logistics partners
IT, hosting, and e-commerce platform providers
Legal or regulatory authorities when required by law
All third parties are required to handle your data securely and in accordance with GDPR.
6. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), D’lite ensures appropriate safeguards are in place, such as EU Standard Contractual Clauses.
7. Data Retention
We retain your personal data only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, tax, and accounting requirements
When no longer required, your data is securely deleted or anonymized.
8. Your Rights Under GDPR
You have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, please contact us at .
You also have the right to lodge a complaint with the Belgian Data Protection Authority.
9. Cookies
Our website uses cookies to ensure proper functionality, analyze website traffic, and improve user experience.
For more information, please see our Cookie Policy.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
11. Changes to This Privacy Policy
D’lite reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
